PPT Slide
PROCESS-RELATEDPROCEDURES
1. INTAN�s Strategic Planning X 1. Training Offers for Client-based Training
2. INTAN�s Management Board X 2. Design of New Training Programs
3. Document Control X 3. Developing Training Programs
4. Coding of Documents X 4. Delivery of Training Programs
5. Customer Complaints X 5. Review of Training Programs
6. Corr. and Prev. Actions X X 6. Appointment of Non-INTAN Trainers
7. Internal Quality Audit X X 7. Purchase of Products & Services
8. Quality Record 8. Courses Offers by INTAN
9. Training for Officer/Staff X 9. Identification of INTAN�s Courses
X 10. Planning for Learning Programs
X 11. Evaluation of Courses Offered X 12. Nom., Offer & Confirm. of Participants
X 13. Preparation of Training Materials X 14. Prev. Maintenance - Buildings/Air-con
X 15. Professional Visit Pass
16. Evaluation of Trainers and Courses
17. Evaluation of New Non-INTAN Trainers
18. Inspection of Training Facilities
19. Preparing Course Folders
20. Storage of Training Materials
21. Data Analysis Using SAS