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11. Control of Inspection, Measuring & Test

Equipment

12. Inspection & Test Status

13. Control Of Non-conforming Product

14. Corrective & Preventing Action

15. Handling, Storage, Packaging & Delivery

16. Quality Records

17. Internal Quality Audit

18. Training

19. Servicing

20. Statistical Techniques

20 ELEMENTS - BASIS OF QUALITY MANUAL

9001 - Design, Production, Installation, Maintenance

9002 - Production, Installation, Maintenance

9003 - Final Checking and Testing

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